From Concept to Keys, Step 4: Handoff & Warranty
Jaime Costilla ·
What "Done" Actually Means
A finished project is more than passing final inspection. At Vision Homes, "done" means you understand every system in your new space, every warranty is registered, and we have a documented punch list at zero open items.
Final Walkthrough
We walk every square foot together. We open every cabinet, run every faucet, flip every switch, cycle every appliance. Anything you flag becomes a punch-list item. We do not ask for final payment until each item is closed.
What You Get at Handoff
- A binder (digital and paper) with manuals for every appliance and fixture
- A list of paint colors, tile SKUs, and grout colors for future touch-ups
- Sub-trade contact info (plumber, electrician, HVAC) in case of warranty service
- Smart-home credentials (if applicable)
- Final inspection sign-offs
Vision Homes Warranty
Our standard warranty:
- 10 years on structural elements (foundation, framing, load-bearing walls)
- 2 years on systems (plumbing, electrical, HVAC installation)
- 1 year on workmanship (drywall, paint, tile, trim, finishes)
- Manufacturer warranties on all installed products — we register these on your behalf
How Warranty Service Actually Works
A leak, a sticky drawer, a paint scuff at the 6-month mark? Email or call. We log it the same day, schedule service typically within 5 business days, and complete the fix at no charge inside the warranty window. Out-of-warranty service is available at a documented hourly rate.
The 90-Day Check-In
Three months after handoff, we proactively reach out for a check-in. Houses settle. Trim gaps slightly. A door hinge needs a quarter-turn. We address all of it on a single visit so it never becomes annoying.
The 1-Year Walkthrough
At the 11-month mark, before workmanship warranty expires, we offer a full walkthrough. Catching issues at month 11 means they get fixed under warranty. This is included — no charge.
Referral Promise
If we earn your trust, we'd love to earn your referrals. Most of our work comes from past clients introducing us to neighbors, family, and friends. We treat those referrals as a sacred trust.
Have a project you've been thinking about? Book a free consultation — let's talk through it.