Privacy Policy

Introduction

Vision ADU LLC ("Vision ADU," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at visionadu.com (the "Site") or engage with our services.

By using our Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

• Fill out a contact form or request an estimate
• Book an appointment or consultation
• Subscribe to our newsletter
• Download our ADU guide
• Use our AI chat assistant
• Contact us via phone, email, or WhatsApp

This information may include your name, email address, phone number, property address, and details about your ADU project.

Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to understand how visitors use our Site and to improve your experience. For a full list of the cookies we set, the categories they fall into, and how to change your consent, see the Cookies & Tracking section below.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Schedule consultations and appointments
• Send you our ADU guide and educational materials
• Send newsletter updates you have subscribed to
• Improve and optimize our website and services
• Communicate with you about our services, promotions, and updates
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us with email delivery, website hosting, and analytics
• Legal Requirements: When required by law or to protect our rights, property, or safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Cookies & Tracking

A cookie is a small text file stored on your device by your browser. We use cookies, along with similar technologies like local storage and JavaScript tags, to keep the Site working, measure how visitors use it, and (with your permission) help us reach the right people with our ADU services. The sections below explain exactly what we set and why.

Your Choice: Accept or Reject

The first time you visit visionadu.com, a cookie banner appears at the bottom of the page. You can:

• Accept — we turn on analytics and advertising cookies so we can measure traffic and improve our marketing.
• Reject — we keep analytics and advertising cookies switched off. The Site still works normally; we simply collect less information about your visit.

We use Google’s Consent Mode v2 to honor your choice. Until you accept, analytics and advertising signals are set to “denied,” which means tools like Google Analytics and Google Ads only receive anonymous, cookie-less pings (or nothing at all). When you accept, those signals switch to “granted” and full measurement begins.

How We Remember Your Choice

We save your decision in your browser’s local storage under the key vision_adu_cookie_consent with a value of either accepted or rejected. In plain language: we remember your choice on this device so the banner doesn’t pop up every time you visit. This entry stays in your browser until you clear it or change your selection.

Changing Your Choice Later

You can change your mind at any time. To update your consent:

• Use the Cookie Settings link in the footer of any page (when available) to reopen the banner and pick a new option.
• Or clear site data for visionadu.com in your browser’s privacy settings — this removes the saved choice, and the banner will appear again on your next visit.
• You can also block or delete cookies directly through your browser settings (Chrome, Safari, Firefox, and Edge each provide controls under “Privacy” or “Site settings”).

Cookies We Use

Strictly necessary (always on)

These are required for the Site to function and do not require consent. They do not track you for advertising and are not used to build a profile.

• Consent record — vision_adu_cookie_consent in local storage. Purpose: remember whether you accepted or rejected non-essential cookies. Retention: until you clear browser data or change your choice.
• Session and security — short-lived cookies set by our hosting platform to keep the Site secure and load pages reliably. Retention: typically the length of your browser session.

Analytics (only with your consent)

We use Google Analytics 4 to understand which pages are popular, how visitors move through the Site, and where we can improve. Analytics is only enabled when you accept on the cookie banner.

• _ga — set by Google Analytics to distinguish unique visitors. Retention: up to 2 years.
• _ga_* (for example _ga_XXXXXXXXXX) — set by Google Analytics 4 to persist session state. Retention: up to 2 years.
• _gid — used by Google Analytics to distinguish users. Retention: 24 hours.

Google may process this information on servers in the United States. Learn more in Google’s Privacy Policy.

Advertising (only with your consent)

When you accept, we may use cookies and pixels from Google Ads and Meta (Facebook/Instagram) to measure the performance of ads that brought you to our Site and to show relevant ADU information to similar audiences. Advertising signals are held in “denied” mode under Google Consent Mode v2 until you opt in.

• Google Ads conversion / remarketing cookies (for example _gcl_au) — measure ad clicks and conversions. Retention: up to 90 days.
• Meta Pixel cookies (for example _fbp) — measure campaigns run on Facebook and Instagram. Retention: up to 90 days.

Do Not Track

Some browsers offer a “Do Not Track” setting. There is no industry-wide standard for how sites should respond to this signal, so we currently rely on the cookie banner choice and Google Consent Mode v2 to honor your preferences.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications at any time
• Unsubscribe from our newsletter using the link in any email
• Request information about the data we hold about you

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your data, and the right to opt out of the sale of your personal information. We do not sell personal information.

Third-Party Links

Our Site may contain links to third-party websites such as Yelp, Google, Facebook, and Instagram. We are not responsible for the privacy practices of these external sites.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: connect@visionadu.com
• Phone: (866) 668-4264
• Address: 1440 S State College Blvd, 6H, Anaheim, CA 92806